Privacy Policy

Reservation of ownership  At Stewart Hearn London Glassworks, we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. This Privacy Policy contains an explanation of what happens when you choose to provide us with your personal data.

Information we collect  We collect your personal information when you purchase an item on our website. This is used only to carry out the transaction and delivery. Also we collect information provided to us when you communicate with us electronically via email, but only for this purpose.

Use of Cookies  We use different types of cookies for the following purposes:  Essential website / session cookies, which are strictly necessary to enable our shop website to function as intended.  Analytical / Performance cookies - which enable our website provider to monitor the performance of our shop website (page loading speeds etc) to ensure everything on our website is functioning correctly.  We use functionality cookies, which enable our customers to be recognised by the website when they return to our shop website, to improve their user experience.  

Use of Your Information 

  • If you are an existing customer and have agreed for us to do so, we may contact you with news about us and our goods.
  • Once your transaction is complete and you have received the goods, we will delete your personal data, unless you ask for us to keep it.  We will only contact you subsequently if you have provided consent to receive news about us and our products.
  • Under no circumstances will we use your data for any other purpose.

Storing Your Personal Data  We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy and GDPR. Data that is provided to us is stored on our secure server. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

Disclosing Your Information  We will never pass on any of your contact details or personal information to any third parties.

Third Party Links  You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. Please see terms & conditions for more information on third party links.

Access to Information  The General Data Protection Regulation (GDPR) gives all individuals the right to know what information is held about them, and to choose how it is used.  You can request a copy of any information that we hold about you. Please contact us if you wish to make such a request.

Contacting Us  If you have any questions or queries relating to this Privacy Policy then please contact us at [email protected]